State Farm® Insurance Agent Christine Zenker

"Thank you Melissa Bedford for your professionalism, quick and timely responses, courteous email communications, and overall excellent customer service! Melissa is very knowledgeable and has always helped our family with our insurance needs! She goes the extra step for her customers! Call Melissa for all your insurance needs!"

"We have not had a very good experience with State Farm and this office. We had a leak in our home in January and even though State Farm is who told us to call a restoration company, they have denied our claim. The adjuster never came out to the house just went off of pictures that were sent to them. The restoration came on a Saturday at 6:30 in the evening because it was water damage from a busted pipe in the wall. They had to rip out dry wall and carpet and put dehumidifiers in for a week. We just wanted the house fixed but they claimed the company we used was overcharging. I don’t know anything about restoration but after going over everything on the invoice, it all seemed accurate. The cost was more than our deductible but they still denied the claim. We have tried to contact the office and get answers from Melissa or Christine but we just keep getting the run around. They don’t return calls and are just avoiding us at this time, saying they don’t deal with claims. We have asked to speak with someone who can help us and they just say they’ll get in contact with the adjuster, but we never hear back. So we’ve paid our insurance but just not able to use it. It’s all unbelievable how this is ok, and very disappointing."

"Outstanding service, Cynthia was the agent that had helped me through a very difficult process for me after I lost my vehicle in the Kingwood flooding. She was professional compassionate and patient with me as she explained the steps and choices. Great agency have been with them many years, and would highly recommend them. Update: continue to be so pleased with the wonderful customer service and support, from Melissa and the team at State Farm. Would recommend this great agency."

"Let me restate - as it’s still true: All State Farm agents are NOT the same. Our previous and nearby agent delegated almost everything to underlings who made mistakes, responded slowly and lost information. Dealing with them was like pulling teeth. We almost went to another insurer despite decades with State Farm both in Texas and in other states. Then we moved our policies to Christine Zenker and her staff (also nearby). What a difference. They are responsive, accurate and take pride in their work. Thank you Zenker agency."

"I was originally with State Farm in my hometown of Cleveland texas. I transfered to this office, because I was treated so poorly by my hometown office. I was very scared, that I would get the same treatment. Wow was I wrong, I could feel the smile, concern and good customer service over the phone. Very eager to help me on every concern and even follow-up with me to make sure all was well. I just would like to say thank you for your kind, caring customer service. Thank you ladies!"

"I’ve had a very positive experience with this State Farm office. I was recently appointed an an executor to a family member’s estate. The office staff has been so helpful to me in dealing with his home and auto policies. They are always willing to go the extra mile in answering my questions, looking up policy information and keeping me informed about renewals, etc… If you are looking for an insurance agent, I would highly recommend Christine Zenker’s State Farm office!"

"I cannot stress enough about how much I love this office. Since my inception with this State Farm office I have had the pleasure of dealing with Liz Perry. She has always been so helpful, knowledgeable, thorough, and always displays the utmost customer service. She puts the client first and for that I am very grateful. Whenever I call she is always willing to help no matter how big or small the issue is. Keep up the good work Liz, your professionalism and care will help you reach all of what life has waiting for you. Christine Zeinker you have a great employee, please keep her around."