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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Johnny Silverhand

March 26, 2025

5  out of  5
rating by Johnny Silverhand
"Paxton was a huge help with my 2025 Hyundai Elantra! She brought great enthusiasm and was truly dedicated to ensuring my experience was seamless and enjoyable. I highly recommend her if you're looking for a smooth, first-time experience!"
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Derrick Nguyen

March 19, 2025

5  out of  5
rating by Derrick Nguyen
"Great and fast service. Thank you"
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Mark Norton

March 14, 2025

5  out of  5
rating by Mark Norton
"Excellent support and friendly service! Always knowledgeable, quick to meet needs. 🙂"
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Kaiden Auzenne

February 12, 2025

5  out of  5
rating by Kaiden Auzenne
"Paxton Howard was very professional and helpful in switching me over! 10/10"
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rudy feix

February 10, 2025

5  out of  5
rating by rudy feix
"Was recently notified my current home insurance will not be renewed. Carrier is leaving area. Found Zenker agency on Google search. That was my lucky day! This has been by far the best insurance agency I have EVER had dealings with. Anne has made this process extremely simple and understandable. I normally don’t leave reviews but they are simply the best ! I will be looking to move my auto insurance there when it’s renew time too."
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P. V.

February 8, 2025

3  out of  5
rating by P. V.
"To start off, the first time we met Ms. Zenker was when we signed up for multiple policies with her, and this was the last time we spoke with her after many, many years as she was just an image present or not in the back office. It is true that her staff, mostly, was very helpful in getting us through various ordeals. The last time I visited this office I sat patiently, waiting for the front desk person to get off the phone. Eventually, I realized after about 10 minutes that she was on a personal, not a business call. Then, upon moving we canceled all of our policies and we expected something from them, but there was nothing, no thank you or fond farewell, after many, many years of relationship."
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Dave Shalooom

February 7, 2025

5  out of  5
rating by Dave Shalooom
"This is my 4th State Farm agent in 27 years and by far the best. Christine and her staff (Paxton) are knowledgeable and very customer service oriented. I’m talking about truly customer service oriented."
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Rene Bowlin

November 26, 2024

5  out of  5
rating by Rene Bowlin
"I want to thank Anne Lindsey for her excellent performance, helping me secure new home & auto insurance with State Farm. Being 76 and having had a 20 yr policy with another company I had so many questions. She was so helpful and warm. I feel not only do I have a new home with State Farm, but more importantly a new friend whom I can depend on."
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Celeste Fontenot

November 15, 2024

5  out of  5
rating by Celeste Fontenot
"I have been a customer of Christine's since moving to Kingwood over 15 years ago. I have always received excellent service. Christine called me personally within hours of finding out my daughter had been in an accident in the KHS parking lot. Melissa has always answered all of my questions and been willing to work with me to get the most competitive pricing. Love this agency and the people."
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Shane Ross

February 20, 2024

5  out of  5
rating by Shane Ross
"Love Christine and all of her agents. Melissa was so patient with me and getting my new Bronco added."
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Shane Ross

February 20, 2024

5  out of  5
rating by Shane Ross
"Love Christine and all of her agents. Melissa was so patient with me and getting my new Bronco added."
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Aimee Bennett

December 15, 2023

5  out of  5
rating by Aimee Bennett
"I just wanted to add a little post to thank y'all so much for always being here for our family and business through out the years. I believe we have been with State Farm for over 25 years now and so thankful for everyone there. Christine's staff is absolutly amazing with their customer service! A special thank you to Anne and Christine who are the most wonderful people to work with. Over the years, I have called Anne for multiple questions regarding car insurance, home, company vehicle, second home, jewlerly, and business insurance. She always has our best interest which means a lot to us! Anne, thank you for always being so patient with me and always going out of your way to explain things so I understand them completly. You are such a wonderful person! I highly recommend this office! They are a true team of fantastic people!"
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Amanda Baker

September 18, 2023

5  out of  5
rating by Amanda Baker
"I dont know what I would do if I didnt have Melissa. She is an amazing person and so much help."
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Estephany Trevino

August 30, 2023

5  out of  5
rating by Estephany Trevino
"Lillian helped me so much by explaining my entire policy and what I am paying for and how it benefits my life. Thank you so much Lillian."
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Jessica Rudolph

August 17, 2023

5  out of  5
rating by Jessica Rudolph
"Lilian and Melissa were great to work with! They did everything they could to get us the best rates on our home and auto insurance. I truly appreciated the time they took!"
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Minerva Romo

August 4, 2023

5  out of  5
rating by Minerva Romo
"Thank you Melissa Bedford for your professionalism, quick and timely responses, courteous email communications, and overall excellent customer service! Melissa is very knowledgeable and has always helped our family with our insurance needs! She goes the extra step for her customers! Call Melissa for all your insurance needs!"
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Jennifer Rodriguez

May 31, 2023

1  out of  5
rating by Jennifer Rodriguez
"We have not had a very good experience with State Farm and this office. We had a leak in our home in January and even though State Farm is who told us to call a restoration company, they have denied our claim. The adjuster never came out to the house just went off of pictures that were sent to them. The restoration came on a Saturday at 6:30 in the evening because it was water damage from a busted pipe in the wall. They had to rip out dry wall and carpet and put dehumidifiers in for a week. We just wanted the house fixed but they claimed the company we used was overcharging. I don’t know anything about restoration but after going over everything on the invoice, it all seemed accurate. The cost was more than our deductible but they still denied the claim. We have tried to contact the office and get answers from Melissa or Christine but we just keep getting the run around. They don’t return calls and are just avoiding us at this time, saying they don’t deal with claims. We have asked to speak with someone who can help us and they just say they’ll get in contact with the adjuster, but we never hear back. So we’ve paid our insurance but just not able to use it. It’s all unbelievable how this is ok, and very disappointing."
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Syed Ali Mustafa Shah

January 23, 2023

5  out of  5
rating by Syed Ali Mustafa Shah
"Best Services."
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Philip Hahn

January 15, 2023

5  out of  5
rating by Philip Hahn
"the agent is amazing"
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JoDee Jetton

January 4, 2023

5  out of  5
rating by JoDee Jetton
"Outstanding service, Cynthia was the agent that had helped me through a very difficult process for me after I lost my vehicle in the Kingwood flooding. She was professional compassionate and patient with me as she explained the steps and choices. Great agency have been with them many years, and would highly recommend them. Update: continue to be so pleased with the wonderful customer service and support, from Melissa and the team at State Farm. Would recommend this great agency."
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Byron Wade

November 14, 2022

5  out of  5
rating by Byron Wade
"Let me restate - as it’s still true: All State Farm agents are NOT the same. Our previous and nearby agent delegated almost everything to underlings who made mistakes, responded slowly and lost information. Dealing with them was like pulling teeth. We almost went to another insurer despite decades with State Farm both in Texas and in other states. Then we moved our policies to Christine Zenker and her staff (also nearby). What a difference. They are responsive, accurate and take pride in their work. Thank you Zenker agency."
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William Favero

October 3, 2022

5  out of  5
rating by William Favero
"We have been with State Farm for a very long time and we have been working with this office since moving here in 1994. Wonderful group to work with. Always extremally helpful, and always take the extra time to make sure you get the right information."
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James McMahan

September 22, 2022

5  out of  5
rating by James McMahan
"Always very helpful!"
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Jo Williamsen

August 6, 2022

5  out of  5
rating by Jo Williamsen
"We have been insured with Christine Zenker’s State Farm insurance agency now for 28 years. We have many different policies & have always experienced 5 star care every time we have needed care. Highly recommend this agency!"
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Kim Paylor

August 5, 2022

5  out of  5
rating by Kim Paylor
"I’ve had a very positive experience with this State Farm office. I was recently appointed an an executor to a family member’s estate. The office staff has been so helpful to me in dealing with his home and auto policies. They are always willing to go the extra mile in answering my questions, looking up policy information and keeping me informed about renewals, etc… If you are looking for an insurance agent, I would highly recommend Christine Zenker’s State Farm office!"